Support
We're here to help you get the most out of Backdropper
Frequently Asked Questions
How do I remove backgrounds from my photos?
Simply open Backdropper, tap "Choose Photo" to select an image from your gallery, then tap "Replace BG". Our AI will automatically detect and remove the background, allowing you to choose from various replacement options.
What image formats are supported?
Backdropper supports JPEG, PNG, and HEIC image formats. For best results, use high-resolution images with clear subject definition.
Can I save images in high resolution?
Yes, Backdropper maintains the original image quality and resolution when processing your photos.
Is my data safe and private?
Absolutely. Your images are securely uploaded to our servers for AI processing using encrypted connections. We prioritize your privacy and delete all processed images immediately after delivery. See our Privacy Policy for complete details.
How do I request a refund?
If you're not satisfied with your purchase, you can request a refund through the App Store within 14 days of purchase. See our Refund Policy for more information.
The app isn't working properly. What should I do?
First, try restarting the app and your device. If the issue persists, please contact our support team at support@secretcode.ro with details about the problem and your device model.